Tom Sultenfuss

Tom Sultenfuss is our founder and president. His career spans 30 years in the high tech industry with companies like IBM and Spherion Corporation. His experience includes key operations, business development and management positions. He has spent 10 years in the contact center industry. Tom is experienced in all contact center practices, first as an owner of HTI Communications, a contact center company acquired by Spherion. As VP of Contact Center Operations with Spherion he successfully grew that business unit from $15M to $100M in annual revenue, while designing and building four (4) contact centers in the U.S. and implementing contact centers in Puerto Rico & Panama. Over the past dozen years Tom has worked with many Fortune 500 companies to maximize the efficiency of their contact centers including AT&T, Cisco, AARP, and Sprint. Tom received his BSME from University of Texas, Austin.